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What are the System Requirements? (PC Only)
- IBM PC or compatible computer
- Windows 98 SE, ME, 2000, XP, Vista or Windows 7
- RAM: 32MB Available
- HD: 400MB
- 8 bit Video Card - minimum req. (16 bit or higher recommended)
- Monitor resolution: 800x600 (1024x768 or higher recommended)
- CD Drive - DVD drive required for PlantFile Pro
MAC & UNIX users?
- Contact PlantFile for the online version of PlantFile
What is the difference between the standard and pro version?
- The pro version has a DVD photo library with over 14,000 additional images that are linked to the appropriate plants. It also allows you to turn the images, reports and selected plant list into a PDF for easy e-mailing. You can make unlimited number of plant lists by saving them to the hard drive or to a CD as a back up. The pro version also has more plant species than the standard version.
What Version of PlantFile do I have?
- Click on the ‘Help’ menu item in PlantFile and then click on the ‘About’ sub-item.
How Do I Install PlantFile?
- PlantFile CD is self-loading. Just follow the prompts on screen and look at the instructions inside the front cover of the CD case for details on how to register. Once it’s installed, you don’t need CD in drive
- PlantFile PRO - must have Photo Gallery in DVD drive while PlantFile Pro is running to access the Gallery.
- To run the PlantFile program, double-click the PlantFile icon.
Installing PlantFile upgrade CD...
- Upgrade will automatically overwrite existing version of PlantFile.
- If you’re upgrading from Standard to Pro, you’ll end up with 2 icons on your desktop but nothing will be behind the Standard icon, just delete the icon.
When I insert CD in the drive nothing happens…
- Take the CD to another PC and try to install. If it works, then it’s not a CD problem but rather something about the first PC you tried it on. If it still doesn’t work, then send it back to us and we’ll replace it with another.
It is important to figure out if it’s a CD or a PC problem.
How do I access photos in DVD?
- You must have a DVD drive on your computer
- Close any windows prompts that appear.
- You can only access the photos from PlantFile.
- Open the plant details in PlantFile and click on the Photo tab
- Inside this window is a Galley Tab. Clicking this tab will access the DVD library returning all images for that plant.
I’m using PlantFile Pro on 2 machines. How do I access photos for both?
- The photo gallery in the Pro Version may be loaded onto the hard drive by replacing the GALLERY folder in PlantFile with the GALLERY folder that is on the DVD.
- or, burn a copy of the Gallery folder to another DVD for the 2nd machine and press enter on the keyboard
If I lose my CD, can I replace it?
- If you CD was and older version you will need to upgrade to the latest version. If it is a current version, a nominal fee will be charged and you will be sent a new CD.
How do I register PlantFile?
How do I learn about using PlantFile?
- Access Help once you’ve installed the program
- Tool tips appear when you scroll over each photo
- Run the PlantFile Tutorial available on this website
How do I enlarge the PlantFile window?
- Simple click and drag the bottom right hand corner of the window to resize.
How do I use Quick Search?
- Just start typing – there is no flashing cursor in the text box
Why can't I click inside the Search Text field within the Quick Search Box?
- There is no need. Just start typing.
I know the old botanic names but not new ones...
- In Quick Search, highlight cultivars and type in old name you know. You’ll see a listing for each plant with both old and new names
Do you offer student discounts?
- Yes, all versions of PlantFile are offered with a student discount. Student discounts can only be redeemed in person, by phone and email and a valid student ID is required.
For additional support?
- please contact sales@plantfile.com in Australia. For support and orders in the USA go to www.plantfileusa.com
FAQ
- For further information,
please contact
PlantFile on (02)9924-0381
International 612-9924-0381
sales@plantfile.com
